Need Some Help? Here's Some Frequently Asked Questions


If You Have Questions About Shipping You Can Track Your Order Here https://www.apeara.com/apps/hasitshippedyet

If You Do Not See Answers To Your Questions Below Please Contact Us Via The Form On The Bottom Of This Page, Facebook Or The Chat Window.

We always try to respond within minutes, however please allow 24 hours for a response...

RETURNS

Q: DO YOU HAVE A RETURN POLICY?

A: YES OF COURSE! PLEASE CONTACT SUPPORT FOR MORE INFORMATION ON SHIPPING YOUR ITEMS BACK TO US WITHIN 30 DAYS TO RECEIVE A FULL REFUND!(This Does Not Include Free Item Promotions Where Only Shipping Was Paid)

PAYMENTS

Q: WHAT TYPE OF PAYMENTS DO YOU ACCEPT?

A: ALL MAJOR CREDITS CARDS, AND PAYPAL

Q:HOW LOG DOES IT TAKE FOR PAYMENTS TO CLEAR?

A: IN MOST CASES INSTANTLY BUT ALLOW 24 HOURS

SHIPPING

Q: HOW LONG DOES SHIPPING TAKE?

A: WE ALWAYS TRY AND SHIP WITHIN 48 HOURS. HOWEVER DEPENDING ON MULTIPLE FACTORS SHIPPING CAN TAKE UP TO 15 DAYS.

Q: HOW MUCH IS SHIPPING?

A: THIS DEPENDS ON THE PRODUCT WEIGHT AND ONLY VARIES DEPENDING ON HANDLING CHARGES.